NOL Card Balance Check Online via RTA Website, SMS, & History

The Nol card is an essential prepaid electronic ticketing system for public transportation in Dubai, covering the metro, buses, and even parking and shopping. To avoid inconvenience during travel, check your Nol card balance before using it, ensuring you have at least 7.50 AED. There are several easy ways to check your balance: via the RTA website, the RTA Nol app, SMS, metro station vending machines, or authorized merchant shops. This convenient card offers multiple benefits, including discounted fares for seniors and students, making it a cost-effective choice for both residents and visitors to Dubai.

Check Your NOL Card Balance Before Traveling in Dubai

Are you a NOL card holder using the public transportation system in Dubai, UAE? It’s essential to check your card balance before you board, as running out of funds during your journey could lead to issues. Ensure your card has at least 7.50 AED before you travel around Dubai.

What is a NOL Card and How is it Used?

The NOL card is an electronic ticketing system or smart card containing prepaid funds for fare payments in Dubai. It simplifies travel across various modes of transportation, including the metro, taxis, buses, and more. Beyond transportation, the NOL card can also be utilized for parking, shopping at supermarkets, restaurants, and convenience stores.

There are four types of NOL cards available: Silver, Red, Gold, and Blue. To utilize public transportation, you need to maintain a balance on your NOL card, which can be checked and topped up at various locations. Simply tag your card at electronic gates while boarding to debit the appropriate fare.

Five Convenient Ways to Check Your NOL Card Balance

1. Check Your NOL Balance via the RTA Website

You can easily check your NOL card balance through the RTA’s official website. Follow these steps:

1. Visit the RTA website.
2. Navigate to Homepage > Public Transport > Check NOL balance.
3. Enter your NOL tag ID, a 10-digit ID found on the back of your card.
4. Click the “Search” button to view your balance, transaction history, and expiration date.

2. Check Your NOL Card Balance Using the RTA NOL App

The RTA NOL app offers a convenient way to check your card balance. Download the app from Google Play Store (for Android) or Apple Store (for iOS). Huawei users can find it on AppGallery. Once you have the app:

1. Log in with your NOL ID and password.
2. Select the “Check card info” option.
3. Input your NOL tag ID to see your balance and other relevant information.

3. Check Your NOL Card Balance via SMS

If you’re without internet access, you can check your NOL card balance via SMS:

1. Register your NOL ID with your phone number.
2. Open your messaging app and send your NOL tag ID to 511.
3. Type “Balance” or “Bal” in the message body and send it to 511.

4. Check Your NOL Card Balance at Metro Stations

If you prefer a physical check, you can do so at vending machines located in UAE Metro stations:

1. Locate the nearest vending machine at the metro station.
2. Insert your NOL card into the card reader.
3. Select the “Check Balance” option.
4. Wait for a moment to have your balance displayed on the screen.

5. Check Your NOL Card Balance at Merchant Shops

You may also check your balance at authorized merchant shops by providing your NOL card ID to the shopkeeper.

Contacting Dubai RTA Customer Service

For any lost NOL cards or related issues, you can reach out to Dubai RTA customer service. They are available 24/7, and inquiries can also be made through social media channels like Twitter, Instagram, and Facebook.

Customer Service Timings:

• Monday to Thursday: 07:30 AM to 03:30 PM
• Friday: 08:00 AM to 12:30 PM

Advantages of Using RTA NOL Card

• Applicable across multiple transportation modes, including parking stations, theme parks, pharmacies, and convenience stores.
• Various top-up options available, removing the need for cash.
• Ability to review transportation transaction history.
• Accepted at fuel stations (EPCO, ENOC) for vehicle refueling.
• Applicable for purchases at supermarkets.
• More cost-effective compared to traditional tickets.
• Single ticket validity across Metro, bus, and train.
• Facilitates convenient dining experiences at leading restaurants in Dubai.
• Special discounts for senior citizens, students, and individuals with determination.
• Can be utilized for scheduling doctor appointments.

Important Note: Always ensure that your NOL card is loaded with sufficient funds to enjoy uninterrupted travel across Dubai’s public transportation system.

Q: How can I check my NOL Card balance online via the RTA website?
A: You can check your NOL Card balance online by visiting the RTA’s official website. Click on "Public Transport," then select "Check NOL Balance." Enter your NOL tag ID, which is a 10-digit number located on the back of your card, and click the "search" button to view your balance and transaction history.

Q: What are the methods available for checking NOL Card balance?
A: You have multiple options to check your NOL Card balance. You can do it online through the RTA website, use the RTA Nol app on your smartphone, send an SMS to check via phone, visit a vending machine at metro stations, or check with authorized merchant shops.

Q: Can I check my NOL Card balance using SMS?
A: Yes, you can check your NOL Card balance via SMS. First, register your Nol ID with your phone number. Then, send a message with your NOL tag ID to 511 and include "Balance" or "Bal" to receive your balance and transaction history in response.

Q: How do I use the RTA Nol app to check my card balance?
A: To check your card balance using the RTA Nol app, download the app from the Google Play Store or Apple App Store. Log in using your Nol ID and password, navigate to the "Check card info" option, and enter your NOL tag ID to view your current balance and information.

Q: Is it possible to check my NOL Card balance at metro stations?
A: Yes, you can check your NOL Card balance at metro stations by using vending machines. Simply locate a vending machine, insert your NOL Card into the card reader, and select the "check balance" option to view your balance on the screen.

Q: What should I do if my NOL Card balance is low before traveling?
A: If your NOL Card balance is low, make sure to top it up before your journey. You can recharge your card through the RTA website, the Nol app, vending machines, and at authorized merchant locations to ensure you have at least 7.50 AED loaded for travel in Dubai.

Q: What benefits do I get by using a NOL Card in Dubai?
A: The NOL Card offers a convenient way to pay for public transportation in Dubai, including metro, bus, and taxi fares. You can also use it for parking, shopping at authorized stores, and at various restaurants. It provides a seamless travel experience with multiple top-up options and access to transaction history.